Primevideo.con/Mytv

Trouble logging in to PrimeVideo.com/MyTV

What's the issue?

Some users are reporting problems logging in to PrimeVideo.com/MyTV. The issue seems to be widespread, with users in multiple countries reporting problems.

Users are reporting seeing a variety of error messages, including:

• "We're having trouble signing you in. Please try again."
• "Your account has been locked. Please contact customer service."
• "The password you entered is incorrect. Please try again."

What's the cause?

The cause of the problem is not yet known. Amazon has not yet released a statement on the issue.

What's the solution?

There are a few things you can try to fix the problem:

1. Make sure you are entering the correct username and password.
2. Try resetting your password.
3. Clear your browser's cache and cookies.
4. Try using a different browser or device.
5. Contact Amazon customer service.

If you are still having problems logging in, you can contact Amazon customer service for help.